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Privacy and Cookie Policy

This privacy policy explains how this website (hereafter referred to as "the Store") uses and protects any information you provide while using the site. The Store is committed to safeguarding your privacy. If we ask you to provide information by which you can be identified while using this website, you can be assured it will be used only in accordance with this privacy statement. The Store may update this policy periodically by revising this page. We recommend checking this page occasionally to ensure you are satisfied with any changes.

What we collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect, see the list of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, specifically for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may reach out via email, phone, fax, or mail and may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and protect the information we collect online.

How we use cookies

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or notifies you when you visit a particular site. Cookies enable web applications to respond to you as an individual by tailoring their operations to your needs, likes, and dislikes through gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. This helps us analyse data about webpage traffic and improve our website to better meet customer needs. We use this information solely for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information beyond the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we have no control over the content or practices of those websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy statement. We encourage you to exercise caution and review the privacy policy of each website you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill out a form on the website, look for the box you can check to indicate that you do not want your information to be used for direct marketing purposes.
  • If you have previously agreed to our use of your personal information for direct marketing purposes, you may change your mind at any time by contacting us through our Contact Us page.
  • We will not sell, distribute, or lease your personal information to third parties without your permission, unless required by law. With your consent, we may use your personal information to send you promotional information about third parties that we believe may be of interest to you.
  • You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply. If you would like a copy of this information, please submit your request via our Contact Us page.
  • If you believe that any information we hold about you is incorrect or incomplete, please write to us or email us at the address above as soon as possible. We will promptly correct any information found to be inaccurate.

List of cookies we collect

The table below lists the cookies we collect and the information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.